The 4 Types of Feedback
Feedback is a gift. It is given to others to help them learn and develop. It requires close attention from the giver and has to be a part…
7 Ways to Make Communication Effective
Good managers understand the benefits of effective communication with their employees. They appreciate that it is not simply the benefits of passing on information that adds value, but…
Active Listening – Always Works
When you take the time to listen – really listen and show that you listen – your people feel heard. In a world when this has become a…
Thank You – Small and Very Effective
When we look at the kinds of things that motivate people, it’s not hard to find them. Indeed, all we have to do is to think of the times…
Beautiful Coaching
Picture – for a moment – the first time you tried something new. It may not have gone quite to plan. It might have been an abject failure….
Let Your People Find The Solutions
It’s almost second nature to managers. Their team members come and share a problem with them and seek solutions. The manager, on cue, solves the problem and everyone’s…
It’s The Journey, Not The Change, That’s Tricky
We face change every day of our lives. Sometimes small enough hardly to notice; other times change that’s so cataclysmic that we will find it hard to cope….